Administrators for the Baptist Pension Scheme (previously known as BBS Consultants & Actuaries Ltd)
Broadstone Consultants & Actuaries Ltd
Canard Court
23-25 St George's Road
Bristol
BS1 5UU
Telephone: 0117 937 8700
Email: baptistpensions@broadstone.co.uk
4mystaff Website: www.4mystaff.co.uk
The Pensions Regulator
The Pensions Regulator has been established to monitor the running of occupational pension schemes. The regulator is able to intervene in the running of schemes where trustees, employers or professional advisors have failed in their duties. The Pensions Regulator can be contacted at:
The Pensions Regulator
Napier House
Trafalgar Place
Brighton
BN1 4DW
Website: www.thepensionsregulator.gov.uk
The Pensions Advisory Service
If you are not satisfied with the reply from the Trustee to any complaint you raise, you can contact TPAS who will assist you with your complaint. TPAS is a free and confidential service and you should put your case in writing to them, together with correspondence from the scheme’s formal process.
TPAS has developed its role as a conciliation service between members and their pension schemes. It is available to assist members and beneficiaries of pension schemes in connection with difficulties which they have failed to resolve with the trustee or administrators of the scheme.
TPAS can be contacted at:
The Pensions Advisory Service
11 Belgrave Road
London
SW1V 1RB
Website: www.pensionadvisoryservice.org.uk
Pensions Ombudsman
For disputes that cannot be settled with the assistance of TPAS, a Pensions Ombudsman has been established with the powers of investigation similar to those of a county court.
The Pensions Ombudsman has the power to investigate and determine any complaint or dispute of fact or law concerning occupational and personal pension schemes. A complainant may appeal to the Pensions Ombudsman if they believe that they have been unfairly treated by the trustees or managers of an occupational or personal pension scheme.
The Pensions Ombudsman can be contacted at:
The Pensions Ombudsman
11 Belgrave Road
London
SW1V 4DW
Website: http://www.pensions-ombudsman.org.uk